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What is Mahalle Kart?
Mahalle Kart is a digital loyalty card application designed to help local businesses build stronger connections with their customers. Businesses can boost customer loyalty with rewards and discounts, such as "Buy X, Get Y" offers. By bringing neighborhood culture into the digital world, Mahalle App supports local communities and empowers small businesses to compete with the reward programs of large corporations. ✨
Is there a free plan?
Yes — with the Starter plan you can use it free for life.
Is Mahalle Kart secure?
All data is securely stored in compliance with high security standards using Amazon Web Services (AWS) infrastructure. Subscription payments are securely processed through Google Play and App Store payment systems. 🔒
What are the benefits of a digital loyalty program?
A digital loyalty program increases customer retention, encourages frequent visits to your business, and reduces customer acquisition costs. By eliminating the need for physical loyalty cards, it simplifies and speeds up transactions.
In which industries is Mahalle Kart successful?
Mahalle Kart can be effectively used in all industries requiring customer loyalty. It’s the perfect solution for coffee shops, restaurants, cafes, retail stores, hair salons, beauty salons, gyms, and many other local businesses. It excels in businesses where repeat customer visits play a crucial role.
How can I reward my customers with Mahalle Kart?
With Mahalle Kart, you can create customized reward programs for your customers. Set how many stamps are needed to unlock rewards, and offer them free products, discounts, or other exclusive benefits. It’s an easy and effective way to boost customer loyalty!
Can I change the loyalty program settings anytime?
Yes, you can change all settings, such as reward types and the number of stamps, at any time. However, keep in mind that these changes may affect your existing customers who are already using your loyalty program.
How does it work?
The business decides how many stamps are needed to unlock a reward. The customer joins the loyalty program through the web by scanning the business QR code. Then, they show their own QR code to the staff; the staff scans it and the stamp is added in seconds. Once the card is full, the customer can redeem their reward. They can also add the card to Apple Wallet and show the QR code directly from their wallet on future visits.
How do customers collect stamps?
Customers join your program by scanning your business QR code, with no app download required. Then, they show their own QR code; your staff scans it and the stamp is added in seconds.
Can I add staff or new devices?
Yes, you can add your staff's phone or a new device. Newly added devices are limited to stamp-adding permissions only. Administrator accounts can easily track the stamps added from these devices.